RiteBinder Terms of Service

Effective date: September 7, 2026 · Last updated: October 11, 2026

These Terms of Service (the "Terms") are an agreement between you and ARDEO LABS LLC, a Florida limited liability company ("we," "us"), for your use of RiteBinder's apps, website, booking pages, client portals, exports, and related services (the "Service"). By creating an account or using the Service, you agree to these Terms and our Privacy Policy.

1. The Service

RiteBinder is a tool for your officiant practice. You remain responsible for your business, prices, ceremonies, and obligations to the people you serve.

2. Your account and team

You must be at least 18 and able to form a binding contract, and you're responsible for your credentials and activity under your account. Plans with seats let you invite team members and set their roles; pricing and money records are owner-only. You're responsible for your team's use and for your authority to share data with them.

3. Plans, billing, and cancellation

• Free plan. No card required; limits, such as a footer mark on exports and monthly caps, are shown in the app and on the pricing page.
• Paid plans. Solo and Studio are billed monthly or annually through Stripe on our website at checkout prices, with no setup fees, and renew automatically until cancelled.
• Price changes. Your recurring price changes only with at least 30 days' advance notice, at your next renewal, never mid-period. Annual plans keep their rate for the paid year. If you cancel and later re-subscribe, current pricing applies. Promotional pricing (e.g., founding-member codes) is honored on the same basis and per the promotion's stated terms.
• Seats and add-ons are billed on the same subscription, with proration by Stripe.
• Cancellation. Cancel anytime from the billing portal; your plan runs to the end of the paid period, then becomes Free. Your data is not deleted on cancellation and stays exportable.
• Refunds. Payments are non-refundable except where the law requires, though we may refund or credit at our discretion. Deleting your account cancels a web (Stripe) subscription and does not refund remaining paid time; App Store and Google Play subscriptions keep billing until you cancel them with Apple or Google.
• Taxes. Prices exclude applicable taxes, which are added at checkout where required.

4. Your money settles to you

Payments from your clients belong to you and settle to accounts you own. RiteBinder is not a bank or money transmitter, and we never hold your clients' payments in a RiteBinder balance.

• Your own payment links (such as Venmo or Zelle) are your accounts; clients pay you directly, and amounts in the Service are records only.
• Integrated payments (where enabled) are processed by Stripe under your own Stripe account: you are the merchant of record, and funds settle directly to you — never into a RiteBinder balance. RiteBinder charges a platform fee on payments processed through integrated collection; the current fee is stated on the pricing page and in the app before you enable it. Refunds go through the same rail, and the platform fee on the refunded amount is returned in proportion. This collection is additionally governed by the Ardeo Labs Platform Payments Agreement, which controls if it conflicts with this section.
• Tips you enable settle wholly to you: we charge no platform fee on gratuities, and Stripe's processing fee on them is charged to you like any other charge. Tips are part of the payment and are refunded with it.
• Disputes (including chargebacks and bank returns) are between you, your client, and the processor, under Stripe's agreements. We show dispute information but do not decide disputes or guarantee any client payment. Your fees, deposits, refunds, and cancellation policy are between you and your clients.

5. Agreements, e-signatures, and client communications

You write and own your agreement, package, and questionnaire text. Our templates are a starting point, not legal advice; have an attorney review what you send. We record signature events (typed name, email, server-side timestamp, and IP address) as evidence for you, but do not guarantee that any signed document is valid or enforceable in your jurisdiction, and we are not a party to your client agreements.

Electronic signatures. Agreements sent through the Service are signed electronically. Before signing, your client is told that typing their name and confirming creates a binding electronic signature; that they need only a current web browser to view and keep the document, with no account, app, or plugin; that they may ask you for a paper copy to sign, at no charge; and that they can decline to sign electronically by telling you before they sign. You remain the party to the agreement: paper-copy and correction requests go to you, and the Service gives you a printable copy of every signed agreement.

Client email goes out in your name and brand at your instruction; you are responsible for its content and for permission to contact recipients.

Turning instant booking on for an offering authorizes RiteBinder to accept qualifying bookings on your behalf: a visitor's booking through your public page creates the ceremony and sends your agreement, at your prices and deposit terms, without a separate acceptance step from you. Instant booking is off unless you turn it on, per offering, and you can turn it off at any time; accepted bookings remain yours to honor or cancel under your policies.

6. License and legal-requirement information is informational only

State license notes, return-window guidance, and related task suggestions are editorial information, not legal advice: they do not certify that any ceremony is legally valid or that you are authorized to solemnize it. Always confirm the current rule, including any due date we suggest, with the county clerk or issuing office. You are solely responsible for your credentials, registrations, filings, and returns.

7. AI features require your review

Some features use AI, such as drafting ceremony blocks or parsing a pasted inquiry. AI output is a suggestion, not a fact. It never enters your records without your review and acceptance: drafts stay hidden from couples and families until you share them, and a parsed inquiry never creates a client or ceremony until you accept it. You alone must check names, pronouns, pronunciations, dates, and attributions before relying on it, sending it, or reading it aloud.

8. Ceremony content, share scopes, and vow privacy

A partner-scoped script link leaves out the other partner's vows and officiant-only blocks, and the rehearsal-agenda link carries no script text. You decide what goes in each block, its visibility, and who gets a link. Links are unguessable and revocable but not password-protected: anyone with a live link can view it.

9. Your library and content rights

Library items we seed are public-domain or original, attributed where needed, and free to use in your ceremonies. Anything you add (readings, rituals, vow templates, imported text) is yours, and you are responsible for having the right to store, adapt, and perform it, including third-party readings, lyrics, and liturgical text.

10. Your content and our license

You own your content (clients, ceremonies, scripts, questionnaires, library items, agreements, and money records) and must have the rights to it, including client and family information. You give us a limited, non-exclusive license to host, process, transmit, and display it only to operate, secure, and improve the Service. We do not use your content to train AI models and do not sell it.

11. Podium mode and offline use

Podium mode reads a copy cached on your device and tells you if it is older than the current script. You are responsible for confirming you're reading the right version before a ceremony and for having a fallback if a device fails.

12. Acceptable use

Don't break the law, infringe others' rights, send spam, upload malicious code, probe, overload, scrape, or reverse-engineer the Service, resell it, misrepresent AI output or license information as ours or as legal advice, or use it to build a competing product. Evading usage limits (such as AI-draft quotas and active-ceremony caps) violates these Terms.

13. Our IP

The Service (software, design, and branding) belongs to us or our licensors. You get a limited, revocable, non-transferable right to use it for your practice, and no other rights. We may use your feedback without obligation.

14. Third-party services

Third-party services (such as Stripe, your payment providers, and app stores) have their own terms, and we're not responsible for them.

15. Termination

You can stop using the Service or delete your account at any time. We may suspend or terminate accounts that violate these Terms, create legal exposure, or sit inactive on a free plan for an extended period (with notice and an export window). When you delete your account, content is removed under the Privacy Policy, and your clients' live links stop resolving immediately.

16. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT, AND DO NOT WARRANT THAT THE SERVICE IS UNINTERRUPTED OR ERROR-FREE, THAT AI OUTPUT IS ACCURATE, THAT OFFLINE COPIES ARE CURRENT, OR THAT AGREEMENTS, LICENSE NOTES, OR CEREMONIES ARE LEGALLY VALID OR ENFORCEABLE. NOTHING IN THE SERVICE IS LEGAL, FINANCIAL, OR TAX ADVICE.

17. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA; (B) WE ARE NOT LIABLE FOR CLAIMS ARISING FROM A CEREMONY YOU PERFORMED, A FILING YOU MISSED, OR A DOCUMENT YOU SENT; AND (C) OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF $100 OR WHAT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DON'T ALLOW THESE LIMITS, SO SOME MAY NOT APPLY TO YOU.

18. Indemnification

You will defend and hold us harmless from claims arising from your content, ceremonies, agreements and client transactions, licensing and filings, or your violation of these Terms, the law, or others' rights.

19. Governing law and disputes

These Terms are governed by Florida law, without regard to conflicts rules. Before filing a claim, email us at [email protected] describing the dispute and give us 30 days to resolve it informally; we will do the same for you.

Disputes go exclusively to the state or federal courts in Broward County, Florida, where each party consents to personal jurisdiction, though either party may bring an individual claim in small-claims court where allowed.

To the extent permitted by law, each party waives trial by jury and may bring disputes only individually — not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. If the class waiver is unenforceable for a claim, only that claim may proceed as a class, and the rest of this section stands.

20. Changes to these Terms

We announce material changes in the app or by email at least 30 days before they take effect. Continued use is acceptance; if you don't agree, cancel and export your data first.

21. Miscellany

These Terms and the Privacy Policy are the entire agreement. If a provision is unenforceable, the rest stands. We may assign these Terms in a merger, acquisition, or sale of assets; you may not. Not enforcing a right does not waive it. Notices to you go in the app or to your email; notices to us go to [email protected], or by mail to the address below.