RiteBinder Terms of Service

Effective date: upon publication · Last updated: upon publication

These Terms of Service (the "Terms") are an agreement between you and ARDEO LABS LLC, a Florida limited liability company ("we," "us"), governing your use of RiteBinder — our apps, website, booking pages, client portals, exports, and related services (the "Service"). By creating an account or using the Service, you agree to these Terms and to our Privacy Policy.

1. The Service

RiteBinder helps professional officiants and celebrants book ceremonies, gather the interview, write and share the script, perform it from a podium screen, and track what they're owed. It is a tool for your practice; you remain responsible for your business decisions, your prices, the ceremonies you perform, and your obligations to the people you serve.

2. Your account and team

You must be at least 18 and able to form a binding contract. Keep your credentials secure; you're responsible for activity under your account. If your plan includes seats, you may invite officiants and assistants and control their roles — pricing and money records are owner-only by design. You're responsible for your team members' use of the Service and for having authority to share your practice's data with them.

3. Plans, billing, and cancellation

• Free plan. No card required. Limits are shown in the app and on the pricing page and may include a footer mark on exported documents and monthly usage caps.
• Paid plans. Solo and Studio are billed by subscription (monthly or annual) through Stripe on our website. Prices and inclusions are stated at checkout, and there are no setup fees. Subscriptions renew automatically until cancelled.
• Price changes. Your recurring price can change only with at least 30 days' advance notice, taking effect at your next renewal — never mid-period. Annual plans keep their rate through the end of the paid year. If you cancel and later re-subscribe, current pricing applies. Promotional pricing (e.g., founding-member codes) is honored on the same basis and per the promotion's stated terms.
• Seats and add-ons are billed on the same subscription with proration handled by Stripe.
• Cancellation. Cancel anytime from the billing portal; your plan stays active through the end of the paid period, then converts to the Free plan. Your data is not deleted on cancellation, and your work stays readable and exportable.
• Refunds. Except where required by law, payments are non-refundable; we may issue refunds or credits at our discretion — if something went wrong, email us and we'll be reasonable. Deleting your account cancels any active subscription and does not refund remaining paid time.
• Taxes. Prices exclude applicable taxes, which are added at checkout where required.

4. Your money settles to you

Payments from your clients belong to you and settle to accounts you own. RiteBinder is not a bank or money transmitter, and we never hold your clients' payments in a RiteBinder balance.

• Your own payment links. Payment links you add (Venmo, Zelle, Square, your own Stripe, etc.) are your own accounts with those providers; your couples and families pay you directly. Amounts shown in the Service for these payments are records and displays only.
• Integrated payments (where enabled). If you enable integrated collection, card and bank payments are processed by Stripe under your own Stripe account: you are the merchant of record, and funds settle directly to you — never into a RiteBinder balance. RiteBinder charges a platform fee on payments processed through integrated collection; the current fee is stated on the pricing page and in the app before you enable it. Refunds you issue are processed through the same rail, and the platform fee on the refunded amount is returned in proportion. Collecting client payments through RiteBinder is additionally governed by the Ardeo Labs Platform Payments Agreement, which controls if it conflicts with this section.
• Disputes. Payment disputes (including chargebacks and bank returns) are between you, your client, and the payment processor; outcomes are governed by Stripe's applicable agreements. We surface dispute information in the Service but do not decide disputes or guarantee any client payment. Your fees, deposits, refunds, and cancellation policy are between you and your clients, and we have no responsibility for disputes between you and them.

5. Agreements, e-signatures, and client communications

Agreement, package, and questionnaire text in your account is authored and owned by you. Any template or default text we provide is a starting point, not legal advice — have your own attorney review what you send clients. The Service records signature events (typed name, email, server-side timestamp, and the IP address of the signing request) as evidence for you; we do not guarantee that any signed document is valid or enforceable in your jurisdiction, and we are not a party to agreements between you and your clients.

Electronic signatures. Agreements sent through the Service are signed electronically. Before signing, the signing page tells your client in plain terms: that typing their name and confirming creates a binding electronic signature; that they need only a current web browser to view and keep the document — no account, app, or plugin; that they may instead ask you for a paper copy to sign, at no charge; and that they can decline to sign electronically by telling you before they sign. You remain the party to the agreement: requests for paper copies or corrections go to you, and the Service gives you a printable copy of every signed agreement so you can provide one.

Email the Service sends to your clients goes out in your name and brand, at your instruction; you are responsible for its content and for having permission to contact those recipients.

If you turn instant booking on for an offering, you authorize RiteBinder to accept qualifying bookings on your behalf: a visitor's booking through your public page creates the ceremony and sends your configured agreement, at your prices and deposit terms, without a separate acceptance step from you. Instant booking is off unless you turn it on, per offering, and you can turn it off at any time; bookings already accepted remain yours to honor or cancel under your own policies.

6. License and legal-requirement information is informational only

State license notes, return-window guidance, and the task suggestions built from them are editorial information, not legal advice. They do not certify that a marriage, union, or any other ceremony is legally valid, and they do not establish that you are authorized to solemnize anything. The binding authority on any requirement is the issuing office. Suggested due dates are suggestions — always confirm the current rule with the county clerk or issuing office. You are solely responsible for your credentials, registrations, filings, and returns.

7. AI features require your review

Some features use AI (for example, drafting ceremony blocks from an interview, or parsing a pasted inquiry into a suggested client). AI output is a suggestion, not a fact. It may be incomplete or wrong, and it never becomes part of your records without your review and acceptance — a draft is never visible to a couple or family until you share it, and a parsed inquiry never creates a client or ceremony until you accept it. You are solely responsible for verifying names, pronouns, pronunciations, dates, attributions, and anything else before relying on it, sending it to a client, or reading it aloud.

8. Ceremony content, share scopes, and vow privacy

You control what each client link renders. Script shares are scoped: a partner-scoped link is built to exclude the other partner's vows and anything you marked officiant-only, and the rehearsal-agenda link carries no script text. We implement those scopes on our servers and test them, but you decide what goes into which block, what visibility it carries, and whom you send a link to. Client links are unguessable and revocable, and are not password-protected: anyone holding a live link can view what it renders.

9. Your library and content rights

Curated library items we seed are public-domain or original works, carried with attribution where attribution applies; you may use them in ceremonies you write in the Service. Anything you add to your own library — readings, rituals, vow templates, imported text — is yours, and you are responsible for having the right to store, adapt, and perform it, including third-party readings, lyrics, and liturgical text. Don't upload content you're not permitted to use.

10. Your content and our license

You own your content (clients, ceremonies, scripts, questionnaires, library items, agreements, and money records). You grant us a limited, non-exclusive license to host, process, transmit, and display it solely to operate, secure, and improve the Service — including sending interview answers and inquiry text you submit to our AI provider on your behalf, rendering the client links you create, and delivering email you initiate. We do not use your content to train AI models and we do not sell it. You can export your documents at any time and request a full copy of your data; that survives cancellation.

You are responsible for having the necessary rights to the content you upload and collect, including your clients' contact details and the personal and family information that ends up in a ceremony.

11. Podium mode and offline use

Podium mode reads from a copy cached on your device so paging never waits on a network. If the cached version is older than the current script, the app tells you — but you are responsible for confirming you're reading the right version before a ceremony, and for having a fallback if a device fails. We do not warrant device availability, battery, or that any cached copy is current.

12. Acceptable use

Don't: break the law; infringe others' rights; send spam through the Service; upload malicious code; probe, overload, scrape, or reverse-engineer the Service; resell it; misrepresent AI output or license information as ours or as legal advice; or use it to build a competing product. Usage limits (including AI-draft quotas and active-ceremony caps) are enforced in-product; attempting to evade them is a violation of these Terms.

13. Our IP

The Service — software, design, and branding — is ours or our licensors' and is protected by IP laws. These Terms grant you a limited, revocable, non-transferable right to use the Service for your practice; no other rights are granted. Feedback you send us may be used without obligation.

14. Third-party services

The Service interoperates with third-party services (e.g., Stripe for our billing, your own payment providers, app stores). Their terms govern your use of them; we're not responsible for third-party services.

15. Termination

You can stop using the Service or delete your account at any time. We may suspend or terminate accounts that violate these Terms, create legal exposure, or remain on a free plan with no activity for an extended period (with notice and an export window). On account deletion, content is removed per the Privacy Policy retention terms, and your clients' live links stop resolving immediately.

16. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT AI OUTPUT WILL BE ACCURATE, THAT AN OFFLINE COPY WILL BE CURRENT, OR THAT ANY AGREEMENT, LICENSE NOTE, OR CEREMONY WILL BE LEGALLY VALID OR ENFORCEABLE. NOTHING IN THE SERVICE IS LEGAL, FINANCIAL, OR TAX ADVICE.

17. Limitation of liability

TO THE FULLEST EXTENT PERMITTED BY LAW: (A) NEITHER PARTY IS LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOST PROFITS, REVENUE, OR DATA; (B) WE ARE NOT LIABLE FOR CLAIMS ARISING FROM A CEREMONY YOU PERFORMED, A FILING YOU MISSED, OR A DOCUMENT YOU SENT; AND (C) OUR TOTAL LIABILITY ARISING OUT OF OR RELATING TO THE SERVICE IS LIMITED TO THE GREATER OF $100 OR THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM. SOME JURISDICTIONS DON'T ALLOW CERTAIN LIMITATIONS, SO SOME OF THESE MAY NOT APPLY TO YOU.

18. Indemnification

You will defend and hold us harmless from claims arising out of your content, the ceremonies you perform, your agreements and client transactions, your licensing and filings, your violation of these Terms, or your violation of law or third-party rights.

19. Governing law and disputes

These Terms are governed by Florida law, without regard to conflicts rules. Before filing any claim, you agree to email us at [email protected] describing the dispute and give us 30 days to try to resolve it informally; we agree to the same toward you.

Exclusive venue for disputes is the state or federal courts located in Broward County, Florida, and each party consents to personal jurisdiction there. Either party may instead bring an individual claim in small-claims court where jurisdiction allows.

To the extent permitted by law, each party waives trial by jury, and each party agrees that disputes may be brought only in an individual capacity — not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. If the class-waiver sentence is held unenforceable as to a claim, that claim (and only that claim) may proceed on a class basis, and the rest of this section stands.

20. Changes to these Terms

We may update these Terms; material changes will be announced in the app or by email at least 30 days before taking effect. Continued use after the effective date is acceptance. If you don't agree, cancel and export your data before the changes take effect.

21. Miscellany

These Terms plus the Privacy Policy are the entire agreement. If a provision is unenforceable, the rest stands. We may assign these Terms in connection with a merger, acquisition, or sale of assets; you may not assign them. No waiver is implied by inaction. Notices to you may be given in-app or to your account email; notices to us go to [email protected], or by mail to the address below.