Help center
Short, plain answers — the same help that ships inside RiteBinder.
Your first ceremony in 10 minutes
Add a ceremony, set the kind and date, and walk the whole loop — book, write, perform.
Setting up packages and your booking page
Build your service packages once, then share a booking page that speaks in your brand.
Importing past ceremonies into your library
Paste an old script or reading and RiteBinder drafts library blocks you review before saving.
Adding your logo and your brand
Your couples and families see your brand throughout — set your logo and color once.
Moving from Check Cherry, HoneyBook, or a spreadsheet
Bring what you need — clients, scripts, packages — and leave the rest. Export is always free.
Turning an inquiry into a booked ceremony
Paste the email or message you were sent and review a ceremony before anything is created.
Letting a date book itself
Your booking page can take the date outright, inside bounds you set — or stay an inquiry form.
Agreements and e-signing
Send an agreement, watch it get signed, and keep a clean record of what was agreed.
Your terms: deposit, cancellation, and how long an agreement stays signable
The paragraphs at the foot of every agreement are yours to write. RiteBinder never enforces them.
Deposits, balances, and recording payments
RiteBinder tracks what is owed and paid — the money itself goes straight to you.
Payment reminders
A polite, on-brand nudge goes out when a balance is due, in your name.
Refunds and cancellations
Record a cancellation or refund cleanly. Your refund policy is yours — the money moves through your own accounts, never a RiteBinder balance.
Your practice’s profit and loss, and the year-end picture
What is booked, what is collected, what is still owed — and which month each of it belongs to.
Questionnaires: sending, targets, and nudges
Send the interview, aim questions at one partner or the family, and nudge gently.
How draft writing works — and why nothing reaches your couple until you say so
A first pass lands in your review queue. It only ever reaches the couple through your hands.
The block composer: types, reordering, and speakers
Build the ceremony from blocks — welcome, readings, vows, pronouncement — in any order.
Vow privacy and visibility scopes
Partner-only vows and officiant-only notes stay private — with a plain preview of who sees what.
The readings and rituals library
A curated set of readings and rituals, with attribution, plus room to save your own.
Versions, sharing, and couple approval
Share a script for approval and keep a clean trail of every change, in writing.
Podium mode: offline, type size, and themes
The performance surface: large type, dark and light themes, and it works with no signal.
The rehearsal agenda and processional builder
Build the walk-in order and a rehearsal run-through everyone can follow.
Cue cards and printing
Print a large-type script or hand out cue cards so every speaker knows their part.
The day-of checklist
A simple, checkable list so nothing — license, rings, readers, cues — is forgotten.
The license tracker: what it is and isn’t
A helper for keeping the marriage license on track — informational only, never legal advice.
State requirement notes: how we source and update them
Where the editorial notes come from, how they are dated, and why they hedge to the clerk.
Return deadlines and reminders
A suggested reminder to return the signed license on time — you confirm the real deadline.
Studio: seats, roles, and assignment
Add officiants and assistants, assign them to ceremonies, and keep money owner-only.
Notifications and email preferences
Choose what pings you — a viewed agreement, a signed one, an answered questionnaire.
What each plan includes
What you get without paying, and what a paid plan adds.
Billing and plans
Compare plans, upgrade or cancel on the web, and keep your data either way.
Exporting your data
Your ceremony documents download from the app, free, always — and the whole account downloads as one JSON file.
Deleting your account
Close your account when you want — export first, confirm, and there is a short grace period.
Your sign-in code did not arrive
The code is the only door in — here is what to do when it does not land.
Your couple or family says the email never arrived
Where client mail usually is, what to check first, and what to do when it did not land.
Messages you might see, and what to do
The lines RiteBinder shows most often, in plain words, with the next step for each.
When something looks stuck
A screen that will not load, or a save that seems not to land — what to do.
When your access is paused
Two different reasons, one person who can undo either — and nothing of yours is deleted.
Funeral and memorial ceremonies in RiteBinder
Family intake, eulogy frames, and a reverent register — RiteBinder is built for this work too.
Baby namings, vow renewals, and other rites
Namings, renewals, blessings, and more — each kind gets the right tone and library.
Run the whole ceremony, not half of it
Every ceremony. One product. Book it, write it, and perform it — free to start.